Service Designer

  • Location


  • Sector:

    UX & Digital Design, Service Design

  • Job type:


  • Contact:

    Javier Cuadra

  • Job ref:


  • Published:

    8 months ago

  • Duration:

    Leading bank in Digital Transformation

  • Expiry date:


  • Consultant:


Leading fintech project

Mobile banking is shaking up the financial industry, its arrival signals the biggest shift ever in the way in which people manage their personal finances and it has captured the imagination of millennials becoming the first port of call for contact with their bank. Nevertheless, there is still a huge untapped market for these  services as there remains a large percentage of consumers who do not have access to or perhaps simply don’t understand the benefits of digital banking. Looking ahead, the difference between competitors in the sector will increasingly be determined by the ability to create an intuitive user experience and a complete customer engagement offering, including personalised offers based on data analytics and smart usage of location-based data.

Your challenge

One of the major banking groups in Belgium wants to strengthen their CX Team.  We are looking for an experienced UX Designer with interest in innovative banking projects. The applicant needs to be fit for the following tasks:

Typical actvities:

  • Together with the support of the Head of UX , you will help to set-up and coordinate workshops.

  • Make strategic design and user-experience decisions related to core, and new, functions and features.

  • Take a user-centered design approach and rapidly test and iterate your designs.

  • Translate concepts into wireframes and mockups that lead to intuitive user experiences.

  • Facilitate client’s product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.

Are you the one? - Your profile

  • Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

  • Experience in using UX design best practices to design solutions.

  • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.

  • Be passionate about all things UX and other areas of design and innovation

The offer

  • Full time, freelance assignment of 6 months or 12 months + extensions  (payroll option also available)

  • Daily rate or salary package, market confort.

  • Training Budget.

  • Benefit from our large network.  Be part of  some of the biggest UX teams in BE.